1. Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.
To be eligible for a return:
Your item must be in the same condition as when you received it.
Items must be unworn, unused, with tags, and in the original packaging.
You must provide a receipt or proof of purchase.
2. How to Start a Return
To request a return, contact us at: [email protected]
If your return is approved, we will send you:
A return shipping label.
Instructions on how and where to send your package.
Items returned without prior approval will not be accepted.
3. Damages & Issues
Please inspect your order upon delivery. If your item is:
Defective
Damaged
Incorrect (wrong size, color, or item)
Contact us immediately so we can evaluate the issue and make it right.
4. Exceptions / Non-Returnable Items
Some items cannot be returned, including but not limited to:
Perishable goods (e.g., food, flowers, plants)
Custom or personalized products
Personal care goods (e.g., beauty products)
Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards.
If you are unsure whether your item qualifies, please contact us before making a return.
5. Exchanges
The quickest way to exchange an item is to:
Return the product you have.
Once the return is accepted, make a new purchase for the replacement item.
6. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method.
Please note it may take some time for your bank or credit card company to process and post the refund.
7. Questions
You can contact us anytime regarding returns or refunds at: